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Q: I need HELP!
A: If you need help please contact our friendly support team at www.e-support24.com. We are available to help you 24 hours, 7 days a week. Visit www.e-support24.com to chat with one of our support specialists or to send us an email. We are looking forward to helping you! (top) Q: What is JohnThompsonBukkake.Com (JTB)? A: JohnThompsonBukkake.Com (JTB) is a “Video On Demand” website. This means you can browse and choose from our library of videos and pay only for those videos you want to watch. At JTB there is no membership or monthly recurring fees. You only pay for what you get; there is no additional cost EVER! (top) Q: What do I need to play back your videos? A: Our videos are based on the popular and widely used “Flash” technology. You need the latest version of Flash, which can be downloaded HERE for free. We provide you with 3 different video qualities ranging from “medium” to “best”. You choose whichever video fits your Internet connection best. The best quality matches the quality of standard TV. (top) Q: How do I get the videos I have ordered? A: All videos on JTB are delivered in digital streaming format. Right after you finish the ordering process you will be taken to a page where you can start the videos. You can stream each video in 3 different qualities, depending on the speed of your Internet connection. There are no downloads necessary. All you need is the latest “Flash” plug-in which can be downloaded HERE. To play back previously ordered videos, log in to your JTB account and click the “My Videos” link at the top of the page. This will immediately take you to your videos. (top) Q: Do JTB videos also work on a Mac? A: Absolutely! As long as you have the latest Flash plug-in installed you can watch your movies on any Apple Macintosh with a fast Internet connection and the Mozilla Firefox web browser. (top) Q: How long can I play back my videos for? A: Your video purchase remains active in your account for 30 days and can be played back as often as you want. (top) Q: How often can I play back my purchased video? A: Within a 30 day period, you can play back your video as often as you like. (top) Q: Where can I see my order details and access my ordered videos? A: Use your email address and password to log in at www.johnthompsonbukkake.com. Next, click on “My Videos” at the top right corner of the page. This will take you straight to your previously ordered videos. (top) Q: Which payment options does JTB accept? A: We happily accept Visa and MasterCard payments. All online payments are protected by secure certificates and strong encryption. (top) Q: What will show on my credit card statement? A: Your payment will show as “www.e-support24.com” or “JTBGJTBloJTBbJTBaJTBl JTBIJTBntJTBeJTBrJTBneJTBt JTBSoJTBlJTBuJTBtiJTBonJTBs” on your credit card statement. If you have questions about charges on your credit card please contact our support team at www.e-support24.com or support@e-support24.com. WE WILL NEVER PUT ANY INDICATION OF AN ADULT ORDER ON YOUR CREDIT CARD. YOUR PRIVACY IS 100% GUARANTEED! (top) Q: Are my credit card details and my personal information secured? A: Your personal information as well as your credit card information are secured by the latest encryption technology. Consider it 100% secure. (top) Q: Do I have to pay sales tax on my order? A: As a Switzerland based corporation we charge 7.6% sales tax to all customers originating from within Switzerland. All other customers do not have to pay the Swiss sales tax. (top) Q: I have lost my password, what can I do? A: If you have lost your password, please click HERE. A new password will be generated and sent to your email address immediately. (top) Q: Can I change my Email address? A: Your Email address also serves as your username at JTB and can therefore not be changed. If you have a new email address we kindly ask you to open a new account for free. If you need assistance creating a new account please contact our support team at www.e-support24.com. (top) Q: Where do I get an invoice for my order? A: Invoices can easily be printed. Log in to the shop and click on “View past orders”. This will take you to an overview of your past orders with an option to print invoices. (top) Q: Questions about your invoice A: If you have questions about your invoice, please contact our support team at www.e-support24.com or via Email at support@e-support24.com for immediate assistance. (top) Q: I want to watch a lot of John Thompson movies. Is there a more affordable option than Pay-Per-Movie? A: Yes! JohnThompsonBukkake.com offers a monthly join option just for you. Pay one low price and receive unlimited access to EVERY video on the site. Start saving money now! Click here to upgrade to unlimited access! (top) |
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